Jewelry Care
With proper care, your Au Lumena pieces will maintain their radiance for years to come. Follow these guidelines to preserve the beauty of your jewelry.
Fine jewelry is an investment in timeless elegance.
Your jewelry should be the last thing you put on and the first thing you take off.
- Apply beauty products first — perfume, lotion, and hairspray can dull metals and damage gemstones
- Remove before water activities — chlorine and salt water can cause discoloration
- Avoid during exercise — sweat and friction can accelerate wear
- Remove when sleeping — prevents tangling and stress on delicate chains
Gentle cleaning restores brilliance without damaging delicate finishes.
- Lukewarm water + mild soap — soak for 5–10 minutes, then gently brush with a soft-bristle toothbrush
- Rinse thoroughly — soap residue can leave a film
- Pat dry with lint-free cloth — microfiber or chamois works best
- Polish with jewelry cloth — restores shine between deep cleans
Avoid harsh chemicals, ultrasonic cleaners, and abrasive materials—these can damage gold plating and delicate chains.
Proper storage prevents scratches, tangling, and tarnish.
- Store pieces separately — prevents chains from tangling and metals from scratching
- Use soft pouches or lined boxes — the Au Lumena pouch is ideal for travel
- Keep away from humidity — store in a cool, dry place; add silica packets to jewelry boxes
- Fasten clasps when storing — prevents chains from knotting
Gold-filled require special attention to maintain their luster.
- Wipe after each wear — removes oils and residue that can dull the finish
- Avoid direct contact with skin acids — body chemistry varies and can affect plating
- Never use chemical polish — can strip gold layers; use only a soft cloth
Gold-filled vs. gold-plated: Gold-filled jewelry has a thicker layer of gold and is more durable. Both benefit from gentle care.
Delicate chain jewelry requires extra care due to its intricate construction.
- Lay flat when storing — prevents kinks and tangling in fine chains
- Avoid pulling or tugging — delicate links can stretch or break under tension
- Put on carefully — use both hands and fasten clasps gently
- Check connectors regularly — ensure rings and clasps are secure
We stand behind our craftsmanship and offer repair services for Au Lumena pieces.
- Complimentary repairs — manufacturing defects covered within 1 year of purchase; customer pays shipping
- Clasp replacement — available for all Au Lumena pieces
Contact us at support@aulumena.com for repair inquiries. Please include your order number and photos of the issue.